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ONENET IoT Monitor App
Privacy Policy

Tri Cascade Inc. (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ONENET IoT Monitor App (the “App”). Please read this policy carefully. If you do not agree with the terms, do not use the App.

 

1. Information We Collect

We may collect the following types of information when you use the App:

a. Personal Information

  • Email address

  • Contact information (if voluntarily provided)

  • Device identification or user account info

b. Device and Usage Data

  • Device model and operating system

  • IP address and geolocation data

  • App version and usage logs

  • IoT device identifiers connected through the app

c. IoT Device Data

  • SIM card status and network usage

  • Device performance metrics

  • Connected device logs (as monitored through ONENET platform)

 

2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide, maintain, and improve the App

  • To monitor device health and data usage

  • To send important alerts or system notifications

  • To offer customer support

  • To detect and prevent fraud or security issues

  • To comply with legal obligations

 

3. Sharing Your Information

We do not sell your personal information. However, we may share data in the following situations:

  • With service providers who support our operations (e.g., cloud hosting, customer service)

  • With your consent or at your direction

  • As required by law, such as to comply with a subpoena or legal process

  • In a business transfer, such as a merger or sale of company assets

 

4. Data Retention

We retain your information as long as necessary to provide the App's services or as required by law. When no longer needed, your data will be securely deleted or anonymized.

 

5. Security Measures

We use reasonable organizational, technical, and administrative measures to protect your data, including encryption, access control, and secure cloud storage. However, no system is 100% secure.

 

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data

  • Request correction or deletion of your data

  • Object to processing or restrict use

  • Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at support@tricascadeinc.com.

 

7. Children’s Privacy

The App is not intended for children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.

 

8. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing any data.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Significant changes will be noticed through the App.

 

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Tri Cascade Inc.
Email: support@tricascadeinc.com
Website: https://www.tricascadeinc.com

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