Q & A

Yes, it’s possible to hack Wi-Fi using certain tools and software. You can even hack Wi-Fi using an Android smartphone, Windows or Linux PC. However, hacking and using someone else’s Wi-Fi connection without their consent is illegal in a wide variety of nations. Unauthorized access to a Wi-Fi network is considered a criminal offense in different parts of the world. https://www.techworm.net/2018/01/10-best-wi-fi-hacking-tools-2018.html

The TRI CASCADE VOS 5G Dongle's antenna is located right under the VOS logo, the optimal position is to have the logo face up and make sure there are no obstacles covering it and in an open space. Remember, it will take about 30-40 seconds for TRI CASCADE VOS 5G Dongle to connect with the cellular tower and you are ready to go.

TRI CASCADE VOS 5G Dongle comes with a USB C 3.1 cable that can connect to macOS, Windows or Linux based computers. So, you are off and running without the need to purchase any additional connectors.

Here are 3 choices of USB Type A 3.0 to Type C 3.1 adapter on Amazon that we have good test result. It just for your reference only which it allows VOS 5G connect to the USB type A of your computer. Note, if the USB of your computer is only with USB type A 2.0, then you may not have the full data throughputs from 5G. In order to have good performance on 5G, the USB should be either USB Type A 3.0 or USB Type C 3.1 GEN2. Usually, USB Type A 3.0 port comes with blue color, just for your information. EZColor is USB C Female to USB A Male Adapter 3.1 Gen 2 - True 10Gbps Type C to USB Converter Support Charging, Audio, Data Transfer USB-C Adapter https://a.co/d/i7Y7UXw [10Gbps] USB 3.1 GEN 2 Male to Type-C Female Adapter 2Pack, TypeC 3.1 to USB Adapter Support Charging, Data Transfer & Listen to Music, Fits PC, Laptop, Charger, Power Bank etc to use Type-C Devices https://a.co/d/boOr8sN ELECTOP Double Sides 10Gbps, USB 3.1 GEN 2 Male to Type-C Female Adapter, Support Both 10Gbps Charging & Data Transfer, USB A to USB C 3.1 Converter for PC, Laptop, Charger, Power Bank, Quest Link https://a.co/d/3CYhWYX

That is the great news, you do not need any additional software. TRI CASCADE VOS 5G Dongle has been developed so you just “Connect and Go”, just plug it in and in 30 to 40 seconds it connects you to the 5G network so you can surf, download, and enjoy your internet experience with ultimate security.

Currently TRI CASCADE VOS 5G Dongle can be used on the latest generation iPad (10th-gen, 2022 and after) that have a USB C connector, just like with a laptop you do not need to load any software or driver, just connect it to your iPad and in 30-40 seconds you are connected to a high-speed 5G network

This depend on whether the Android OS's ECM (Ethernet Networking Control Model) is enabled by default and whether the tablet supports USB C 3.1 power. VOS does not work with most Android tablets such as Galaxy, AUSUS, ACER, Lenovo or other white brands that the ECM is disabled by default.

No, taking safety and security into mind, TRI CASCADE VOS 5G Dongle is designed to be a 1-1 connection for maximum security of your data and privacy.

There are many hubs or adaptors so you can connect multiple devices even when you only have one port on your devices.

Unlike external devices like a MiFi puck or a phone hotspot, TRI CASCADE VOS 5G Dongle does not require a charge! TRI CASCADE VOS 5G Dongle uses the power right from your laptop which carries a much higher charge. You do not need to worry about finding power to recharge an external device or running your phone battery down, so you miss an important call!

While TRI CASCADE VOS 5G Dongle does use the battery from your laptop with the efficiency and large capacity of a computers battery it has minimal impact.

Yes, TRI CASCADE VOS 5G Dongle operates on a cellular network, it uses the power from your laptop or tablet. When your home internet is down due to a power outage or at the office TRI CASCADE VOS 5G Dongle will keep you connected.

Your data’s security is very important to us and yes, because of TRI CASCADE VOS 5G Dongle’s peer to peer connection to your laptop your data is very secure. Unlike open Wi-Fi networks or any device connected over a Wi-Fi network TRI CASCADE VOS 5G Dongle provides ultimate safety and security of your data. So, you do not need to worry.

Yes, your TRI CASCADE VOS 5G Dongle can roam globally for network connectivity. The speeds will vary as 5G is not available everywhere and you will be subject to roaming charges in all countries except Mexico and Canada where 5GB of data usage is included in your monthly plan. But most of the time, the roaming network will reduce to 4G, LTE or even 3G, it depends on the Carrier roaming service of the country where you are traveling. If you frequently travel to Europe, TRI CASCADE VOS 5G Dongle is unlocked so we recommend you get a local SIM while traveling there to save the cost of roaming.

Currently we are offering our TRI CASCADE VOS 5G Dongle data plans on T-Mobile’s nationwide 5G network. We found T-Mobiles network to give VOS the best coverage at the most competitive price. However, we may pursue other carrier options in the future as the market evolves and 5G pricing becomes more competitive.

We will offer 3 plans, 5GB, 10GB and 100GB to fit your needs, these are all competitively priced at $20, $30, and $50 with autopay.

No, TRI CASCADE VOS 5G Dongle does not require any contract so there are no cancelation fees or penalties.

No, your TRI CASCADE VOS 5G Dongle is a post-paid product, with postpaid plans the pricing is much more competitive which we found our customers wanted.

Yes, you can combine your T-Mobile cell phone service and your TRI CASCADE VOS 5G Dongle on one bill. T-Mobile allows up to 5 devices on their bills currently and this can be mixed and matched with data devices like TRI CASCADE VOS 5G Dongle and cell phones.

If you find that you've gone over your allotted data plan, you can still use data at a reduced speed. And you won't be charged for any overages! Once your billing cycle begins again, your high-speed data will be restored.

At home or your office, you typically have a Wi-Fi router provided by your cable company or carrier, it can operate on 5Ghz or 2.4Ghz so you may think you have a 5G router. It is a fixed device so it can not follow you when you need to be on the go. TRI CASCADE VOS 5G Dongle gives you that capability and more as you can use it anywhere and anytime you need to be connected. We will be launching a home replacement router that you can connect to your cable companies’ internet connection. It will have a USB C 3.1 so in the case your home internet goes down you can connect your TRI CASCADE VOS 5G Dongle as a backup internet connection.

The 5G Mi-Fi/Wi-Fi hotspot can meet some of your need to connect to the internet. With TRI CASCADE VOS 5G Dongle we know users are most thoughtful of privacy, security, and availability. With TRI CASCADE VOS 5G Dongle’s peer to peer (1-1) connection with your computer hackers don’t stand a chance. They won’t be able to look for 5G Mi-Fi/Wi-Fi connection to try and steal your data, they just can’t hack into TRI CASCADE VOS 5G Dongle! For power consumption any external device needs to be charged and if the battery is low or out of power, all you have is a paperweight. TRI CASCADE VOS 5G Dongle connects to and can use the power right from your computer, so you are always connected and on the go!

If your phone is 5G and you use the hotspot feature to connect to devices, you have opened up a new Wi-Fi hotspot connection on your phone. This is not a secure and private connection as individuals in the area can see your hotspot network and attempt to hack it. Also, using the hotspot feature on your phone can drain your battery significantly faster than regular use so your phone may not be available when you need it most.

With TRI CASCADE VOS 5G Dongle, you can do it all, stream, download, gaming, you name it, TRI CASCADE VOS 5G Dongle can do it on a super-fast and nationwide 5G network.

No, TRI CASCADE VOS 5G Dongle should not have any impact on the temperature of your computer. It draws a low power consumption to have little effect on battery life and not cause it to heat up.

If you ae using TRI CASCADE VOS 5G Dongle, this just adds a layer of security since you are not connected to any public Wi-Fi networks.

If you ae using TRI CASCADE VOS 5G Dongle, this just adds a layer of security since you are not connected to any public Wi-Fi networks.

You may think your protected but anytime you use a public Wi-Fi connection you may not be as secure as your think, hackers can still see your connected devices and with their hardware and software still hack into your information. With TRI CASCADE VOS 5G Dongle it is a one-to-one connection, they cannot see you.

No. TRI CASCADE VOS 5G Dongle is not intended for the person driving a vehicle just like your phone or tablet. Passengers are free to use to stream, download and surf as much as they want.

Yes, as long as there is a 5G or 4G network your TRI CASCADE VOS 5G Dongle will keep you connected.

No, TRI CASCADE VOS 5G Dongle operates on a nationwide 5G network, so service is only available when 5G or 4G networks are available.

Yes, TRI CASCADE VOS 5G Dongle operates on a cellular network, it uses the power from your laptop or tablet. When your home internet is down due to a power outage or at the office TRI CASCADE VOS 5G Dongle will keep you connected.

Please refer to the Quick Start connection guide for trouble shooting.

WWANSVC service manages mobile broadband (GSM & CDMA) data card/embedded module adapters and connections by auto configuring the networks. Sometimes your computer has been disabled or it has been set to manual enable, there are some steps to identify if this is the issue and to fix it. If the WWAN service is disabled, a message will display in the Command Prompt (Figure1): "Mobile Broadband Service (wwansvc) is not running." (Shown below) (wwansvc) Not Running. Figure 1 Option 1 to start the service. Activate the service with a Command Prompt command. Open Command Prompt again and type: net start wwansvcPress the Enter key. Option 2 to start the service. Activate the service in the Services menu. Open Command Prompt again and type: services.mscPress the Enter key. Find "WWAN AutoConfig" (Figure 2). WWAN AutoConfig Service. Figure 2 Double-click the WWAN service entry and it should open the WWAN service general tab (Figure 3). WWAN Service General Tab. Figure 3 Change the Startup Type to: Automatic. Click the Start button

Type in 192.168.225.1 (Mac computer only) to your browser. Your browser will pop up the following message: 1. For Safari select Show Details select visit this website 2. For Chrome select Advanced It will bring you to VOS web utility portal login, type in admin for user name and admin for password Then it will show the details of the VOS connectivity with your Mac computer.

It should flash or show a solid green, also just connect to your browser and connect to your favorite site. If you cannot connect to a website, please refer to the QuickStart connection guide for trouble shooting.

There may be no or very poor cellular coverage, also, please refer to the QuickStart connection guide for trouble shooting.

A blinking red LED indicates that your TRI CASCADE VOS 5G Dongle is attempting to establish a connection with the cell tower. This often occurs when the cell tower signal is either weak or heavily congested. To resolve this issue, follow these steps: Unplug the TRI CASCADE VOS 5G Dongle's USB cable from your computer. Reconnect the USB cable to your computer, effectively performing a hard reboot of your TRI CASCADE VOS 5G Dongle. This reboot prompts the cellular device to re-establish a connection with the cell tower. After the reboot, your TRI CASCADE VOS 5G Dongle should successfully connect. This method is also commonly used with cellular phones.